Agreement to terms and conditions of use:
New Jersey Certified Computer Services generally provides service coverage in the Central Jersey area and may include other towns and/or cities than those listed. New Jersey Certified Computer Services, however, makes no guarantee as to the availability of service coverage at any particular location. Free local pick-up and delivery will be provided for the Central Jersey area, but New Jersey Certified Computer Services has the right to change this policy at any given time, without prior notice.
New Jersey Certified Computer Services provides pick-up and delivery services within the hours of 8am to 8pm Monday through Sunday. New Jersey Certified Computer Services, however, reserves the rights to amend these hours, without prior notice. New Jersey Certified Computer Services does not make any guarantee as to the time frame of services provided, unless expressed directly in a written contract between New Jersey Certified Computer Services and the party to which such services shall be provided. Availability of services may depend upon the availability of services and parts. New Jersey Certified Computer Services shall not be held liable for delays in its own products or services caused by shortages or delays from any such third party, although reasonable efforts shall be made to ensure the efficient delivery of products and services.
New Jersey Certified Computer Services will initially diagnose your computer for a free. After initial diagnosis a fee of $40 per hour will be assessed for any further diagnosis or service. New Jersey Certified Computer Services, however, reserves the right to change these rates at any point in time, without prior notice, unless previously expressed directly in a written contract between New Jersey Certified Computer Services and the party to which such fees will be charged. Once service is complete, the party’s payment for actual costs incurred and the final sum owed is due. Should it be determined in the course of the performance of diagnostics that the problems on the customer’s computer are far more complicated or time consuming than initially estimated by New Jersey Certified Computer Services, we will notify the party and inquire as to what course they would like to take from there on out. New Jersey Certified Computer Services however will try to perform all necessary services to properly complete the diagnosis of a computer if this situation were to occur.
In servicing your computer, New Jersey Certified Computer Services warrants that service will be performed in a professional and timely manner. All services are warrantied for a period of 14 days at the discretion of New Jersey Certified Computer Services. There is NO warranty for removal of viruses, spyware, adware,or malware; if they are the cause of a repeat effort, the customer will be charged again for service. Unless otherwise agreed, New Jersey Certified Computer Services is not liable for any and all damages, costs, and expenses incurred as a result of any defect or damage to any software or data residing or recorded in the party’s computer, whether incurred during the course of services or otherwise. If service involves transferring information or installing software, the customer has the legal right to copy the information, to use the software and agree to the terms of the software license, and the party authorizes New Jersey Certified Computer Services to transfer the information and accept such terms on your behalf in performing the service.
For on-site services, a person at least 18 years of age must be present during the entire time period services are provided. If no adult is present when the New Jersey Certified Computer Services tech arrives, services will be denied and a $40 cancellation charge will be assessed.
It is your responsibility to back up all software and data on your computer's hard drive(s) and/or any other storage devices before the New Jersey Certified Computer Services tech arrives. New Jersey Certified Computer Services shall not be responsible at any time for any loss, alteration, or corruption of any software, data, or files.
IF ANY DAMAGE SHOULD OCCUR WHILE THE COMPUTER OR SYSTEMS ARE BEING SERVICED, New Jersey Certified Computer Services HAS NO LIABILITY FOR THE COST OF REPAIR OF THE AFFECTED COMPUTER. New Jersey Certified Computer Services’s ENTIRE LIABILITY TO THE CUSTOMER FOR DAMAGES ARISING FROM ANY CAUSE WHATSOEVER, WITH RESPECT TO THE SERVICE OF THE COMPUTER, IS LIMITED TO THE AMOUNTS THAT YOU PAY New Jersey Certified Computer Services FOR SUCH SERVICE. New Jersey Certified Computer Services HAS NO LIABILITY WHATSOEVER FOR INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF USE, LOST PROFITS OR REVENUE, OR ANY OTHER DAMAGES NOT OTHERWISE EXPRESSLY PERMITTED UNDER THIS AGREEMENT. New Jersey Certified Computer Services ALSO HAS NO LIABILITY FOR LOSS OF OR DAMAGE TO DATA OR SOFTWARE APPLICATIONS WHILE PERFORMING SERVICE. IT IS THE CUSTOMERS RESPONSIBILITY TO MAINTAIN COPIES OF ALL IMPORTANT INFORMATION ON THEIR COMPUTER PRIOR TO AUTHORIZING New Jersey Certified Computer Services TO COMMENCE ITS SERVICES.
New Jersey Certified Computer Services has a reputation as being one of the highest ranked local and remote computer support companies in New Jersey and nationwide among all other service providers in the industry based on customer rankings.
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